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Support Center

Memorial Website

Memorial Website

What do I need to create a memorial site?

How much does the memorial site with Farewelling cost?

How long will my memorial site last?

Can I make more than one memorial site on Farewelling?

How do I delete a memorial website?

Managing My Memorial Website

How do I share my memorial website?

Why is my website image being cut off?

What does public or private mean in relation to my memorial site?

How do I make my memorial site private?

Stories and Photos

Is there an image max for the photo gallery?

Am I able to rearrange the photos uploaded into the gallery section?

I'm trying to add a story but every time I hit submit it just spins and does not save, what's going on?

Events

How do I delete an event venue?

How does a virtual memorial service work with Happily?

How much does a virtual memorial service with Happily cost?

Do I have to use Happily's services to include a virtual link on my website?

Additional Features

Why can't I find my charity or fund in the search tool?

Can I add more than one charity?

I don't want the send flowers button on my website, how do I remove?

I don't want accommodations to appear, how do I turn this off?